Return and Exchange Policy – M Venue Store Our valued customers can only exchange the service if it cannot be provided due to technical updates or system malfunctions. The paid amount is not refunded in cash or through payment methods, but is compensated with a discount coupon equal to the paid amount. No amount can be refunded after payment, even if only one second has passed, according to the following conditions: That there is a final acknowledgment of not receiving the service. That the order status is not "in progress". Please adhere to these conditions when requesting an exchange or compensation, to maintain the quality of service and the integrity of procedures.
